Ordering Info

The Ultimate products for the Commodore computers presented on this website are made by a one-man company. This means dedication and passion, but it also introduces "small scale" effects. Orders are processed in spare time. Please do not expect overnight delivery as is often seen with large mail order companies.

Pre-orders and Back-orders

Pre-orders are used for products that generally have a long lead time, caused by production that is just starting or scaling up. The delivery time is not certain and may shift. The Ultimate-64 falls into this category.
Back orders When a product is in back-order, it means that the product is temporarily out of stock, but is expected to be filled within some weeks. Production stabilized and more stock is expected than current open orders.

Preordering procedure:

Simply place your order through the webshop system. Make sure your shipping address is correct!
It has been decided (and implemented in the webshop) that pre-orders do not need to be paid anymore in advance, per se. You can, but you don't have to.
First come, first serve. Products will be dispatched in the same sequence as in which the orders were placed.
Orders are internally labeled with production / shipping batch number. (May become visible in the order status, t.b.d.)
General information about the production and shipping batch numbers will be made available on the website. (Location: t.b.d)
When a production schedule is known for your order, you will receive an e-mail with an estimated shipping date.
Your order needs to be paid before the scheduled shipping date. About 2 weeks before your order is scheduled for shipping, you will be reminded to pay for your order.
Unpaid orders may be re-allocated after the payment reminder, or even canceled after a second reminder.
Invoices are automatically issued after payment. You can use the order confirmation as a proforma invoice.

Shipping

The final assembly stage for the products takes place in the Netherlands. There are only a few feasible low-volume shipping options available that operate worldwide:

PostNL
Deutsche Post

The prices of PostNL went skyrocket a few years ago. Deutsche Post allows small packages to be sent as letters worldwide, which is a great option! The downside is that these packages can only be sent from a post office in Germany. I am willing to take a drive to Germany if there are many packages to send. This is usually the case after a new production batch arrives. So, whenever a product is on back order (or pre-order), you can select Deutsche Post; it won't cause any delays. For products that are on stock, you may choose between:

PostNL
- your package will be shipped whenever possible, but not at the lowest possible cost
Deutsche Post
- your package will be shipped in a batch shipping at an attractive rate.

Stock

Stock is usually limited. Products are produced in reasonable batch sizes, that balance between risk and cost. I tend to be conservative and like to keep risks small. I believe that only with this strategy I can continue this project and provide the 'ultimate' Commodore products for you.

Thank you for your understanding and patience!

Gideon